Brick Crossing
Effective Date: 12/26/2025
1. Introduction
Brick Crossing (“Brick Crossing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or make a purchase from us.
This policy applies to all users of our website and all customers who interact with Brick Crossing through our ecommerce platform.
2. Information We Collect
a. Information You Provide to Us
When you place an order, create an account, contact us, or otherwise interact with our website, we may collect personal information, including but not limited to:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Account login credentials
- Order and transaction details
We collect only the information reasonably necessary to operate our business, fulfill orders, provide customer support, and comply with legal obligations.
b. Payment Information
Payment transactions are processed by third-party payment processors. Brick Crossing does not store full payment card numbers or sensitive payment credentials on its servers. Payment information is handled securely by our payment partners in accordance with their respective privacy and security standards.
c. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Pages viewed and interactions with the site
- Date and time of access
This information is used for site functionality, security, analytics, and performance optimization.
3. How We Use Your Information
We use personal information for legitimate business purposes, including to:
- Process and fulfill orders
- Communicate regarding purchases, shipping, and customer service inquiries
- Maintain customer accounts
- Comply with accounting, tax, and legal requirements
- Improve website functionality and user experience
- Communicate with customers regarding their orders or account
Brick Crossing does not sell, rent, or trade customer personal information to third parties for marketing or commercial purposes.
4. Customer Communications
Brick Crossing may communicate with customers using contact information provided to us for purposes related to:
- Order confirmations and updates
- Customer service
- Account-related notifications
From time to time, we may also communicate with existing customers regarding Brick Crossing products or services. Such communications, if any, will be limited to Brick Crossing’s own offerings and will not involve sharing customer information with third parties.
Customers may opt out of non-transactional communications at any time using the unsubscribe mechanism provided or by contacting us directly.
5. Sharing of Information
We may share personal information only in the following circumstances:
- With service providers who assist in operating our website or fulfilling orders (e.g., payment processors, shipping providers, hosting services)
- When required by law, regulation, subpoena, or legal process
- To protect the rights, property, or safety of Brick Crossing, our customers, or others
All service providers are permitted to use personal information solely for the purpose of providing services to Brick Crossing.
6. WooCommerce and Website Platform
Brick Crossing uses WordPress and WooCommerce to operate its ecommerce platform. These systems collect and process information necessary to manage orders, customer accounts, and site functionality.
WooCommerce may collect data such as:
- Products viewed
- Cart contents
- Purchase history
- Billing and shipping details
This data is used solely to operate the store and fulfill customer transactions.
7. Cookies and Tracking Technologies
Brick Crossing uses cookies and similar technologies to:
- Maintain site functionality
- Remember user preferences
- Enable shopping cart and checkout functionality
- Analyze website traffic and usage
You may disable cookies through your browser settings; however, doing so may affect the functionality of the website.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purposes described in this policy
- Maintain accurate business and financial records
- Comply with legal and regulatory obligations
Order records may be retained for accounting, tax, and audit purposes even after an account is closed.
9. Data Security
Brick Crossing implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the internet or electronic storage is completely secure; however, we take reasonable measures to protect your information.
10. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to legal and operational limitations
Requests may be submitted through our contact form.
11. Children’s Privacy
Brick Crossing does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
12. Independent Reseller Disclosure
Brick Crossing is an independent reseller of LEGO® products and is not affiliated with, endorsed by, or sponsored by The LEGO Group or any of its subsidiaries. LEGO® is a trademark of The LEGO Group.
13. Changes to This Privacy Policy
Brick Crossing reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
14. Contact Information
For questions about this Privacy Policy or our data practices, please contact us through the website’s contact form.
For additional terms governing use of the website and purchases, please refer to our Terms & Conditions.